Hijrah27: A New Framework for Takaful Innovation and Inclusivity

The Malaysian Takaful Association (MTA) has unveiled Hijrah27, a transformative framework to drive growth, innovation, and inclusivity in the takaful industry.
March 13, 2025 by
Hijrah27: A New Framework for Takaful Innovation and Inclusivity
Alifah

A New Era for Takaful

The Hijrah27 framework marks a significant milestone for Malaysia’s takaful industry, which has grown rapidly over the past decade. Takaful, a Sharia-compliant insurance alternative, has gained popularity among Malaysians seeking ethical financial solutions. However, challenges such as low public awareness, limited digital adoption, and underserved market segments have hindered its full potential.

Hijrah27 aims to address these challenges by focusing on three key pillars: enhancing public awareness, accelerating digital transformation, and expanding access to underserved communities. This comprehensive strategy is designed to position Malaysia as a global leader in Islamic finance and takaful.

Key Objectives of Hijrah27

  1. Enhancing Public Awareness
    Despite its growth, many Malaysians remain unfamiliar with takaful products and their benefits. Hijrah27 seeks to bridge this gap through nationwide educational campaigns, partnerships with community organizations, and targeted marketing efforts. By increasing awareness, the framework aims to boost takaful penetration and ensure more Malaysians benefit from its ethical and inclusive offerings.
  2. Accelerating Digital Transformation
    Digitalization is a cornerstone of Hijrah27. The framework encourages takaful operators to adopt advanced technologies such as artificial intelligence (AI), blockchain, and data analytics to streamline operations and improve customer experiences. Digital platforms will also make it easier for customers to access takaful products, compare options, and manage their policies online.
  3. Expanding Access to Underserved Markets
    Hijrah27 prioritizes inclusivity by targeting underserved segments such as rural communities, low-income groups, and small businesses. The framework promotes the development of affordable and customizable takaful products tailored to the unique needs of these markets. By expanding access, Hijrah27 aims to foster financial inclusion and resilience among vulnerable populations.

Driving Innovation in Takaful

Hijrah27 is not just about addressing challenges; it’s also about fostering innovation. The framework encourages takaful operators to explore new business models, product offerings, and distribution channels. For example, micro-takaful products designed for gig economy workers and digital-native millennials are expected to gain traction under Hijrah27.

The framework also emphasizes collaboration between takaful operators, fintech companies, and regulatory bodies. By working together, stakeholders can create a more dynamic and competitive takaful ecosystem that meets the evolving needs of consumers.

Sustainability and Ethical Finance

As a Sharia-compliant industry, takaful is inherently aligned with the principles of ethical finance and sustainability. Hijrah27 reinforces this alignment by promoting environmentally and socially responsible practices. For instance, takaful operators are encouraged to develop green takaful products that support climate resilience and sustainable development.

The framework also highlights the importance of governance and transparency in building trust with customers. By adhering to high ethical standards, the takaful industry can strengthen its reputation and attract a broader customer base.

Overcoming Challenges

While Hijrah27 presents a clear roadmap for growth, the takaful industry faces several challenges. These include regulatory complexities, competition from conventional insurance, and the need for skilled talent. However, the framework’s holistic approach and emphasis on collaboration provide a strong foundation for overcoming these obstacles.

The COVID-19 pandemic has further underscored the importance of takaful in providing financial security during uncertain times. Hijrah27 builds on this momentum by ensuring the industry remains resilient and responsive to future disruptions.

Future Prospects

Hijrah27 sets an ambitious vision for the takaful industry, with a target of achieving 27% takaful penetration by 2030. This goal reflects the industry’s potential to play a pivotal role in Malaysia’s economic and social development.

The framework also aligns with Malaysia’s broader aspirations to become a global hub for Islamic finance. By leveraging its expertise and innovation, the takaful industry can contribute to the nation’s leadership in ethical finance and sustainable development.

Conclusion

The launch of Hijrah27 marks a transformative moment for Malaysia’s takaful industry. By addressing key challenges and embracing innovation, the framework paves the way for inclusive growth and long-term sustainability.

As the takaful industry embarks on this new journey, it has the potential to empower millions of Malaysians with ethical financial solutions while contributing to the nation’s economic resilience. Hijrah27 is not just a framework; it’s a vision for a brighter, more inclusive future.


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Hijrah27: A New Framework for Takaful Innovation and Inclusivity
Alifah March 13, 2025
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